Store Policy

Store Policy

Welcome to Spice & Spoon

At Spice & Spoon, we are committed to providing you with the best shopping experience. Please take a moment to review our store policies.

Order Processing

All orders are processed within 1-3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been placed. After that, we will send a shipping confirmation email once your order has shipped.

Shipping Information

We offer free standard shipping on all orders within the U.S. and selected international locations. Shipping times may vary depending on your location. Below are the general shipping guidelines:

  • USA Orders: Typically delivered within 5-7 business days after shipping.
  • International Orders: Delivery time may vary depending on destination (usually within 10-14 business days).

Returns and Exchanges

If you are not completely satisfied with your purchase, we offer returns within 30 days of receipt. Please ensure that items are unused and in their original condition. To start a return, please contact us at contact@spicexs.com.

Please note that customers are responsible for return shipping costs unless the product is damaged or defective. Refunds will be issued to the original payment method once the return is processed.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at contact@spicexs.com with photos of the damage. We will assist you with a replacement or refund.

Payment Methods

We accept a variety of payment methods including major credit cards, PayPal, and other secure payment options.

Privacy Policy

Your privacy is important to us. We do not sell or share your personal information with third parties. For more details, please visit our Privacy Policy page.

Contact Us

If you have any questions about our store policies or need assistance, please contact us at:

  • Email: contact@spicexs.com
  • Phone: +1 804-579-1711
  • Address: 1573 Pearson Rd, Milton, FL 32583